Where We Ship

Deskora currently ships to eligible addresses within the United States only.

Free Standard Shipping is available for orders delivered within our supported United States shipping area.

Order Handling

Orders generally require 1–2 business days for handling before they are transferred to the shipping carrier.

Deskora's order cutoff time is 2:00 PM Eastern Time (ET). Orders submitted after the cutoff may begin handling on the next applicable business day.

Handling and carrier transit are separate stages. Transit begins after an order has completed handling and has been transferred to the carrier.

Standard Shipping & Delivery Estimate

Deskora provides Free Standard Shipping within its supported United States delivery area.

Once an order has shipped, standard carrier transit is generally estimated at 3–5 business days.

When the estimated handling and transit periods are combined, the estimated overall delivery timeframe is approximately 4–7 business days.

Shipping Carriers

Depending on the order, destination and applicable delivery requirements, Deskora may use USPS or UPS for shipment.

Shipment Tracking

Tracking information is provided after your order has been shipped and the applicable tracking details become available.

After a package enters the carrier network, the carrier's tracking system may require some time before the latest shipment activity becomes visible.

Delivery Estimates & Possible Delays

All handling, shipping and delivery timeframes provided by Deskora are estimates and are not guaranteed.

Delivery may occasionally take longer than estimated because of circumstances outside our reasonable control, including:

• Carrier network or operational delays.
• Severe or disruptive weather conditions.
• Holiday or high-volume shipping periods.
• Transportation disruptions.
• Incorrect or incomplete delivery information.
• Other unexpected carrier-related circumstances.

Orders Shipped in Multiple Packages

Some Deskora orders may be divided into separate shipments. When this occurs, products belonging to the same order may arrive at different times or in multiple packages.

Separate tracking details may be provided when more than one tracking number is available for an order.

Shipping Address Accuracy

Customers should carefully review the delivery information entered during checkout and make sure the shipping address is complete and accurate before submitting an order.

If you notice an address error after placing an order, contact Deskora support as soon as possible. We cannot guarantee that delivery information can be changed after processing or shipment has started.

Missing or Unlocated Deliveries

If carrier tracking indicates that a package was delivered but you cannot locate it, first check the delivery area, nearby secure locations and with other household members where applicable.

If the package still cannot be located, contact Deskora support with your order number and relevant tracking information so the delivery concern can be reviewed.

Delivery-Related Concerns

If there is a shipping or delivery-related issue with your order, contact Deskora support and provide your order number, relevant tracking information and a clear explanation of the delivery concern.

Providing accurate shipment information helps our support team review the delivery issue and determine the appropriate next steps.

Order Cutoff

Deskora's daily order cutoff time is 2:00 PM Eastern Time (ET).

Orders submitted after the cutoff may begin handling on the next applicable business day. The handling period is separate from the estimated carrier transit period.

Estimated Times & Shipment Tracking

Deskora provides estimated handling and transit timeframes to help customers understand when an order may arrive. Tracking information is provided after shipment.

Actual delivery timing may vary because of carrier operations, weather conditions, transportation disruptions, holidays, high-volume periods and other circumstances outside our reasonable control.